Policies
& Legal Stuff
All logos, trademarks, photos,
and text are property of their respective owners.
JIm Wolf Technology, Inc. Limited Product
Warranty :
Jim Wolf Technology, Inc. (JWT) PRODUCTS (the product(s))are warranted
against defective materials and workmanship.
How long is the warranty:
This warranty is in force for a period of ninety days from the date
of original purchase. Engine Control Unit Upgrades are covered for
the life of the originally installed vehicle during the time the
original purchaser of the product owns it.
What JWT will do:
We will make any needed repairs or replacements as we see fit to
return the product to proper working condition.
What is not covered:
Damage caused by water or foreign substance, modification or improper
repair or installation .
Any and all claims where the installed vehicle and or the product
have been subjected to abuse including : excessive heat, competition
activity, electrical overload, or lack of sufficient lubrication.
Accidental, incidental or consequential damage such as loss of use
of the vehicle, inconvenience, any and all labor costs or commercial
loss. In no event will JWT's liability ever exceed the purchase
price. This warranty represents your total remedy, even if JWT or
it's dealers have been advised of the possibility of such damages
or for claims by any other party. This warranty is governed by the
laws of the state of California. If any part of this warranty is
deemed invalid by any court, that part will be deleted and will
not effect the remainder of the warranty.
Warranty of merchantability and fitness for a particular purpose.
No oral or written information or advise given by JWT, it's dealers,
distributors, agents, or it's employees shall create a warranty
or in any way increase the scope of this warranty, and you may not
rely on any such advise or information.
Failure of components not supplied or directly manufactured by JWT.
Handling costs incurred in returning and shipping product to and
from our warranty location.
These warranty conditions do not or will not affect any applicable
statutory right of customer.
What you must do:
Notify JWT of the problem and have the inspecting technician contact
JWT for a solution while the item is still installed, so further
testing may be done as needed. All ECU issues will require your
technician to supply data logs from the vehicle diagnostic system,
in order to determine if the ECU is operating correctly and has
the correct calibration required for proper operation. If JWT then
determines the product requires inspection by JWT, obtain a written
or faxed Return Authorization Number (RAN) from JWT.
Supply proof of purchase and deliver the complete product to us
for inspection. Inspection and or repair
will be resolved in 2 to 3 weeks. An inspection fee may be charged
if no defect of the product is found by JWT.
Core Charge refunds: Cores must be returned within
30 days of purchase without exception. Core charges will be returned
upon inspection for cracks, damage, or other conditions that may
make the core unusable to JWT. A partial core refund may be offered
if the core part is partially usable.
Returns: All returns must be labeled with a Return
Authorization Number (RAN) previously obtained from us. A testing
and restocking fee of 15% will be charged on returned merchandise.No
returns will be accepted on custom built products or any product
after thirty days of purchase date.
Parts Regionable Suitability: While many of our parts have CARB
(California Air Resource Board) exemption and or meet federal memorandum
1A, others are not currently identified as such. We will provide
on request, in writing, the current emission status of any part
you intend to purchase before ordering. Any part purchased without
obtaining its current emission status, cannot be assumed legal in
any geographic region, and is sold strictly for off-road use.
Shipping: Unless you specifically request special shipping
instructions, all items will be sent Fed Ex or UPS Direct
Signature Required. This insures that your package
will not disappear from your door step or be given to an arbitrary
person next door. If you know someone will not be at the ship to
address, please arrange to use an address that someone will be at
to receive your package.
Products Damaged in Shipping: Before your shipment arrives,
please read this document in case damage has occurred in transit
by the shipper. SHIPPING
DAMAGE DIRECTIVE
Copyright:
All website design, text, graphics, the selection and the arrangement
thereof, underlying source code and all other material on this website
are
copyright to Jim Wolf Technology, Inc. All rights reserved. To republish,
distribute, adapt, modify, or sell any of the content on this website
without the express permission of the webmaster is strictly prohibited.
Permission is granted to link to any page or article on this website
directly from another website. Screen shots of the homepage are
also
permitted for the sole use of being used in close proximity to,
or in
obvious connection with, a published article, broadcast news story
or when
linking to our site. Please contact us if you would like to discuss
any
cross-promotional ideas.
Privacy / Security:
We do not collect any personally-identifiable information about
you (that
is, your name, address, telephone number, or e-mail address) ("personal
data") unless you provide it to us voluntarily. We reserve
the right to
collect information about you that is not personally-identifiable,
such as
the type of Internet browser you are using, the type of computer
operating
system you are using, and the domain name of the website from which
you
linked to our site. Although we take measures to protect the security
of
the information you submit to us on the Site, we cannot ensure the
security
of any information you transmit to us. You submit such information
at your
own risk and agree that we will not be liable for any damages or
injury
that may result from unauthorized access to your information.
Disclaimer:
By viewing our website you agree to the conditions on this page.
We reserve the right to modify these conditions at any time without
notice and we will post said changes on this page. Jim Wolf Technology,
Inc. does not represent or warrant that the information you access
via this website is accurate, complete or current and we accept
no liability or responsibility whatsoever for damages resulting
from the use or viewing of this website or any other websites which
may be accessed through this site.
All prices subject to change without notice. We are not responsible
for misprints or typos. Call us for pricing
Jim Wolf Technology
Inc.
• 212 Millar Ave. El Cajon, Ca. 92020 • Phone: 619-442-0680•
Fax: 619-579-8160
Copyright © Jim Wolf Technology, Inc, 2003. All rights reserved.
If you need more information. Click here
|